CompensationTV Support Page


Thank you for visiting the CompensationTV channel.

If you are experiencing issues with our channel on your Roku device, please review the troubleshooting steps and contact information below.


How do I add the CompensationTV Channel Name to my Roku?

You can add our channel directly through your device by navigating to the Roku Streaming Store, searching for "CompensationTV", and selecting 'Add Channel'. Alternatively, you can add it via your web browser by logging into the Roku web portal.


Why is the video buffering or failing to load?

-Check your connection: Ensure your Roku device has a stable Wi-Fi or Ethernet connection.
-Restart your device: 

After Restarting your device. Go to 'Settings' 
then go to 'System' then 'System restart' on your Roku, or unplug your router and modem for 30 seconds.

Update the channel: 
-Highlight CompensationTV on your home screen
-then press the * (Star) button on your remote and select 'Check for updates'.


How do I manage my subscription or billing?

If your subscription was purchased through Roku Pay, all billing, renewals, and cancellations are managed directly through your Roku account profile at my.roku.com 


Contact Us

If you need further assistance that isn't covered in our FAQs, our support team is ready to help.

- Support Email: support@compensationtv.com
- Support Website: https://compensationtv.com
- Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM CT

When reaching out to support, please include your Roku Device Model, the Software Version your Roku Device is currently using, and a detailed description of the issue so as to help us resolve it faster.